Frequently Asked Questions

 

Q. What are your Store Hours?

Q. How are Rental Rates figured?

Q. How does Art's charge for Weekend and Holiday rentals?

Q. When are Deposits needed?

Q. Do you offer Delivery and Pickup?

Q. Do you offer 24-Hour Emergency Service?

Q. When do I need to show proof of Insurance, and how do I get this Insurance?

Q. How do I open a Charge Account with Art's Rental Equipment?

Q. How do I apply for a position with Art's Rental Equipment?

 


Q. What are your Store Hours?

A. Our 13 store locations are open from 7am-5pm Monday to Friday and 8am-3pm Saturday.

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Q. How are Rental Rates figured?

A. Rental charges are based upon the length of time the equipment is on rent. All equipment with hour meters have rental rates that include 8 hours of running time in a 24 hour period. Any meter time over the 8 hours will be prorated accordingly.

1 Day Rental = 24 hours with equipment and includes 8 hours of running time

1 Week Rental = 7 days with equipment and includes 40 hours of running time

4 Week Rental = 28 days with equipment and includes 160 hours of running time

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Q. How does Art's charge for Weekend and Holiday rentals?

A. Weekend and holiday rates are as follows:


-  We charge day's rent for Sunday's and holidays.
-  Equipment rented on a Saturday (or the day before a holiday) before 12:00 pm, we charge a 1- day's rent if the equipment is returned by 9:00 am on the following business day.
-  Equipment rented on a Saturday (or the day before a holiday) after 12:00 pm, we charge 1 day's rent if the equipment is returned by 9:00 am on the following business day.

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Q. When are Deposits needed?

A. Deposits are required when the equipment is rented, and are refunded when the equipment is returned.

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Q. Do you offer Delivery and Pickup?

A. Yes, Art's offers delivery and pickup of equipment for an additional fee. Rates are based on the equipment rented and the distance of the destination from an Art's Rental location.

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Q. Do you offer 24-Hour Emergency Service?

A. Yes, Art's offers 24-Hour Emergency Service for an additional fee. Art's 24-Hour Emergency Phone number is 859-431-4519, or Toll Free at 1-877-341-ARTS.

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Q. When do I need to show proof of Insurance, and how do I get this Insurance?

A. On selected large rental items (a track loader for example), Art's requires the renter to show proof of insurance coverage before the equipment is rented. You can usually get this insurance from your business, home, or auto Insurance Provider for a nominal fee. Art's requires a "Certificate of Insurance" faxed to our main office. For specific requirements, click here for a sample certificate, or call our Equipment Insurance Department at 859-815-1152, (Toll Free at 1-877-341-ARTS (2787), Option 5).

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Q. How do I open a Charge Account with Art's Rental Equipment?

A. First, print out and complete our Credit Application. Then send to our Main Office at 215 East Sixth Street, Newport KY 41071 OR fax to 859-431-3697. Please allow 2-3 days for your application to be processed. Art's Rental Equipment's terms are Net 30 days, that is, we send out Statements on the first of every month.

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Q. How do I apply for a position with Art's Rental Equipment?

A. If you are interested in joining the Art's Rental Family Team, please complete our Printable Employment Application and deliver to an Art's Rental location.

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